These Terms of Service ("Terms") govern your access to and use of Rankrop™ (the "Service"), operated by Sky Vista Consulting ("we," "us," or "our"), a Nevada company. By creating an account or using the Service, you agree to be bound by these Terms. Please read them carefully.
01 Account & Eligibility
You must be at least 18 years old and legally capable of entering a binding contract under US law to use the Service. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
One person or legal entity may not maintain more than one free trial account. Trial accounts that appear to circumvent plan limits or that otherwise violate these Terms may be suspended without notice.
02 Subscription & Billing
Paid plans are billed monthly in advance via Stripe. By providing a payment method, you authorize us to charge the applicable recurring subscription fee until you cancel. Current pricing is listed at /pricing and may change with 30 days' written notice for existing subscribers.
Free trial. New workspaces receive a 14-day trial with no credit card required. If you do not upgrade before the trial ends, your workspace remains accessible at the Free tier with reduced limits.
Refunds. Monthly subscription fees are non-refundable for the current billing period. You may cancel at any time via the Stripe Customer Portal; access continues through the end of the paid period.
Plan changes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the current billing period.
03 Acceptable Use
You agree not to use the Service to:
- Violate any applicable federal, state, or local law or third-party rights
- Scrape, mirror, or bulk-copy Service content or infrastructure
- Reverse-engineer, decompile, or attempt to extract source code
- Send spam, phishing attempts, or distribute malware
- Resell or sublicense access to the Service without prior written consent
- Circumvent plan limits via multiple accounts or technical workarounds
- Use AI features to generate content that violates third-party copyright, trademark, or platform terms
- Interfere with or disrupt the Service, its servers, or its infrastructure
- Collect or harvest personal information from other users without their consent
04 Your Content
You retain all intellectual property rights to the content you create, upload, or generate within the Service ("Your Content"). You grant us a limited, non-exclusive, royalty-free license to host, process, and display Your Content solely to provide the Service to you.
You represent and warrant that Your Content does not infringe any third-party intellectual property rights, violate any applicable law, or contain material that is unlawful, defamatory, or obscene.
We do not use Your Content to train AI models. AI calls made through the Service are sent to third-party providers under their enterprise terms. We do not retain prompts or responses beyond what is needed to display them back to you.
05 Third-Party Integrations
The Service integrates with third-party providers including Google (Search Console, Analytics, Business Profile), Ahrefs, SEMrush, Bing Webmaster Tools, Stripe, and others. Your use of those integrations is also governed by the respective third-party terms and privacy policies. We are not responsible for changes to, outages of, or the acts or omissions of third-party services.
06 Intellectual Property
The Service — including its underlying software, design, user interface, logos, trademarks, and documentation — is owned by Sky Vista Consulting and protected by US and international intellectual property laws. These Terms grant you a limited, revocable, non-transferable license to use the Service as permitted herein. No other rights are granted.
07 Service Availability
We target high availability but the Service is provided on an "as-is" and "as-available" basis without warranty of uninterrupted access. Planned maintenance will be announced in advance via the status page. Enterprise plans include a Service Level Agreement (SLA); lower-tier plans do not.
08 Data & Privacy
Our handling of personal information is governed by our Privacy Policy. Workspace-level data isolation is enforced at the database level: no agency on the platform can access another agency's clients, reports, or settings. See our Data Processing Addendum for terms applicable to EU/UK customers or B2B data processing arrangements.
09 Cancellation & Data Export
You may cancel your subscription at any time via the Stripe Customer Portal or by emailing support@skyvistaconsulting.com. After cancellation:
- Your workspace remains accessible in read-only mode for 30 days
- You may export all data as CSV files during this period
- After 30 days, your workspace and all associated data are permanently and irreversibly deleted
To request immediate deletion of your data, email support@skyvistaconsulting.com.
10 Termination
We may suspend or terminate your account for material breach of these Terms, with reasonable notice where possible. In cases of serious harm to the Service, other users, or third parties, suspension may occur without prior notice. You may terminate your account at any time via Settings → Billing or by contacting support.
11 Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SEO outcomes — including search rankings, organic traffic, and conversions — are influenced by factors outside our control. We make no guarantees regarding specific SEO results. Use of the Service does not guarantee compliance with any third-party platform's terms (Google, Bing, etc.).
12 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SKY VISTA CONSULTING'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).
IN NO EVENT SHALL SKY VISTA CONSULTING BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
13 Indemnification
You agree to defend, indemnify, and hold harmless Sky Vista Consulting and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights or applicable law.
14 Dispute Resolution & Binding Arbitration
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
Informal resolution first
Before initiating any formal proceeding, both parties agree to attempt informal resolution. Email legal@skyvistaconsulting.com with a description of your dispute and desired resolution. We will respond within 30 days. Many disputes can be resolved quickly and informally.
Binding individual arbitration
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to the Service or these Terms — including the validity or enforceability of this arbitration provision — shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (as modified herein). The arbitration will be conducted in Clark County, Nevada, or by videoconference if both parties agree.
Class action waiver
YOU AND SKY VISTA CONSULTING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. If this class action waiver is found unenforceable, then Section 14 (arbitration) shall be void as to that dispute, which shall be resolved in court.
Opt-out right
You may opt out of binding arbitration by emailing legal@skyvistaconsulting.com with "Arbitration Opt-Out" in the subject line within 30 days of first creating your account. Opting out does not affect any other provision of these Terms.
Exceptions
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for infringement of intellectual property rights, unauthorized access to the Service, or other claims where irreparable harm would result from delay. Small claims court actions in Clark County, Nevada are also permitted.
15 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Nevada, USA, without regard to its conflict-of-law principles. For disputes not subject to arbitration under Section 14, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Clark County, Nevada.
16 Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email and an in-app banner at least 30 days before taking effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms.